Unable to change password?
Please watch this video for steps to reset password.
First Login to your account
Here are the steps to login your account: (*Please use PC or Laptop to complete this)
1. you will receive a separate email requesting you to reset your password. *Please check in the Junk/Spam/Promotion folder if you are unable to locate the email.
2. Set your own password.
*Please complete this step in 12 hours upon receiving the mail. After 12 hours, the link will expire, you need to request a new password again.
3. After setting the password, click [Login]
4. Key in your username (your email address) and the password.
How to reset password
Please click the button below to download the reset password instruction manual.